Intercontinental Sanctuary Cove Resort, An Ihg Hotel, Gold Coast
About the Hotel
The Intercontinental Sanctuary Cove Resort, An IHG Hotel, is situated on Queensland’s Gold Coast, known for its luxurious setting amidst award-winning golf courses and lush gardens. This recently refurbished resort features 251 accommodations inspired by the natural surroundings, offering a blend of elegance and comfort. Its unique lagoon pool spans one acre, providing a refreshing oasis for guests. The resort is well-integrated into the local culture, being a key destination close to iconic theme parks and upscale shopping areas.
Location
Situated in Sanctuary Cove, the resort is only minutes away from the Marine Village and famous Gold Coast theme parks. It offers convenient access to public transport and a free daily shuttle service to Broadbeach and Surfers Paradise. The resort's surroundings include lush gardens and wildlife, enhancing its tranquil atmosphere while being a short drive from urban attractions and shopping areas.
Rooms
The resort offers 251 extensively refurbished rooms and premium suites, each inspired by the tropical gardens surrounding them. Accommodations are divided into three wings: Marina View, Garden View, and Lagoon View. Guests can expect a fresh aesthetic featuring olive greens, tasteful greys, and crisp whites, complemented by modern gold fittings. Each room includes deluxe bedding, spacious balconies, and luxurious chaise lounges, providing an inviting space for relaxation.
Eat & Drink
Four distinct dining venues await guests at the resort, including The Fireplace, which is renowned for its wood-fire cooking using locally sourced ingredients. Cove Café serves as the gourmet breakfast venue featuring a buffet with seasonal breakfast classics. Verandah Restaurant & Bar offers casual dining with an extensive selection of local craft beers and wines. The newly refurbished Lagoon Beach Club provides poolside casual dining with a focus on fresh seafood and tropical beverages.
Leisure & Business
Leisure options at the resort include access to two championship golf courses exclusive to guests, a state-of-the-art fitness center, and multiple swimming pools. The resort also features a spacious conference center equipped with modern technology and numerous indoor and outdoor venues for events. Guests can participate in wellness sessions, sustainable cooking classes, and unique team-building activities.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Baby pushchair
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Saltwater pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Jacuzzi
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers a wide range of dining options and is a great place to stay due to its attentive staff and beautiful surroundings. However, there were some issues with the service and occasional mosquito presence in the area.
The hotel offers a pleasant stay with rooms that perfectly met our needs, although slightly dated. The service was efficient despite some delays, and the location is ideal for a relaxing weekend getaway. The dining experience was fantastic, though affected by current restrictions. Overall, a good value for a comfortable stay.
A delightful stay with spacious, clean rooms and a tropical feel, although some service issues were noticed. The lovely pools and nearby dining options add to the charm of the location.
I had a mixed experience at the hotel. The rooms were spacious and great for kids, but our room wasn't ready when we arrived. The service was a bit chaotic with delays, but the staff tried their best to make up for it. The location was convenient for local restaurants but disrupted by a loud wedding event. The dining was decent with a good selection but a bit slow. Overall, a decent stay with some room for improvement.
The hotel rooms were amazing, the restaurant food was very good, and the bed was comfortable. It's a great place to go for a relaxing weekend getaway. However, there were some issues like the room not being ready upon arrival at 3 o'clock, offering no compensation for the inconvenience, and the mini-bar containing used items from previous guests even after multiple notifications. The bathroom had a dirty towel, and the initial musty smell was off-putting. The reception was unorganized, and the key card malfunctioned, locking us out of the room.
Our stay had its ups and downs. The hotel rooms were quite large and recently refurbished, but we encountered some issues like having two smaller beds instead of one large one, the non-functioning air conditioning, and tiles coming up underneath the desk. Room service also missed our order, and waiting 40 minutes for just two milkshakes was a bit much. On the bright side, we appreciated the late checkout and the convenience of a golf buggy drop-off at our room, especially welcomed after arriving in a storm. The location was beautiful, with lush green surroundings and easy access to Sanctuary Cove shops. However, it was a bit of a walk from our car and not the easiest to find.
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